FaxBack Unveils Redesigned Web Site

Company Extends Customer-Centric Focus to the Online Experience

---

TIGARD, Oregon. — August 16, 2004 — FaxBack® Inc., a leading developer of award-winning network fax server software, today unveiled its redesigned web site, http://www.faxback.com, featuring a sophisticated, yet easy-to-navigate layout as well as customer-specific product sections that take visitors to information about relevant NET SatisFAXtion products, solutions and services with fewer clicks.

"With the launch of our new web site, we’re achieving one of our core goals as a company and that is to provide a welcoming experience that supplies relevant content to anyone that visits our web site, whether that customer is a small business or a large corporation," said Art King, CEO of FaxBack, Inc. “Easy access to products and solutions is one of the key elements that we’ve continued to concentrate with this launch. We’re committed to continually modifying the site to address new customer expectations and buying behaviors.”

Major improvements to the FaxBack.com site now include more relevant, meaningful content to different audience segments. Information is grouped by customer orientation and solution set where visitors can get the information they need quickly. The home page also features spotlights on recently released white papers, flash demos, an ROI online calculator as well as a product spotlight section. Every page throughout the site includes a “Fax this Page” (similar to a “Print this Page”) that allows visitors to see FaxBack technology in action. In addition the site features more intuitive navigation for faster access to content.

About FaxBack:
With over 25 years in the fax industry, FaxBack is leading the charge in reliable VoIP fax solutions for both business and carrier applications. FaxBack’s innovative VoIP fax solutions are a result of the tight integration of its class-leading fax drivers and software technologies enabling comprehensive fax solutions for small business applications, mission-critical enterprise fax deployments, and high-demand, high-density carrier grade fax operations. FaxBack’s complete, cost effective and award-winning line of NET SatisFAXtion fax server products are flexible, easy-to-use and fully integrate with back-office business applications, IP-PBX’s, virtualized cloud topologies and more.