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FaxBack Partners with Multi-Tech: Joint Technology Solution Removes Challenges of Integrating Fax with VoIP Systems

Customer benefits include simplified migration to VoIP, reduced hardware and significant cost benefits


TIGARD, Oregon. September 27, 2006 - FaxBack®, developer of NET SatisFAXtion™ IP, a T.38 VoIP fax solution, today announced a strategic technology partnership with Multi-Tech systems, a leading manufacturer of award-winning telephony, Internet, remote access and device networking products. This combined technology brings customers the ability to easily implement Fax over IP with a converged network rollout. An advancement over VoIP migrations that often leave fax machines still connected directly to analog phone lines, this solution now allows fax over IP to be deployed at the same time as voice and data.

NET SatisFAXtion IP leverages converged network investments and, unlike traditional fax server solutions, does not require expensive fax board hardware, complex configurations and ongoing support costs. The software streamlines and automates the faxing process, allowing inbound and outbound fax routing from the desktop while increasing employee productivity. Installation is quick and easy using the web-based LaunchPad™ that is installed on the fax server system.

With Multi-Tech's VOIP gateways, IP migrations can be achieved by either IP-enabling existing PBXs and remote office telephony equipment or building a VoIP network utilizing pure distributed IP telephony environment. The MultiVoIP gateway connects directly to a company's existing PBX, key telephone system, fax machine or analog phones and extends voice and PBX features and functionality to remove locations over a WAN.

Implementing the NET SatisFAXtion IP/Multi-Tech solution helps companies complete their business communication strategy beyond voice and data by easily adding fax capability to IP environments, leveraging investments in converged networks. Whether organizations seek to eliminate fax machines, automate and track inbound fax traffic or integrate fax with core business applications such as email, NET SatisFAXtion IP and MultiVOIP gateways are a cost-effective and reliable choice.

About Multi-Tech
An ISO 9001:2000 certified global manufacturer of award-winning Internet, remote access, and telephony products, Multi-Tech Systems provides end-to-end solutions for small- to medium-sized businesses. Multi-Tech's products are available through a worldwide network of business partners (distributors, resellers, system integrators, ISPs, and ISVs), or in embedded solutions from OEMs. Privately held, Multi-Tech Systems has 75 U.S. patents and numerous international patents. The company's intellectual property portfolio includes patents covering transmission of multiplexed voice, data and video packets used in technologies such as Internet telephony, PC telephony, voice over IP or frame relay, and DSVD modems. For additional information, contact Multi-Tech in the U.S. at 800/328-9717 or +763/785-3500, via fax at +763/785-9874, EMEA at T: +(44) 118 959 7774 (UK) or T: +(33) 1 64 61 09 81 (France), and via fax at F: +(44) 118 959 7775 (UK) or F: +(33) 1 64 61 09 71 (France) or browse the company's World Wide Web home page at www.multitech.com.

About FaxBack:
With over 25 years in the fax industry, FaxBack is leading the charge in reliable VoIP fax solutions for both business and carrier applications. FaxBack’s innovative VoIP fax solutions are a result of the tight integration of its class-leading fax drivers and software technologies enabling comprehensive fax solutions for small business applications, mission-critical enterprise fax deployments, and high-demand, high-density carrier grade fax operations. FaxBack’s complete, cost effective and award-winning line of NET SatisFAXtion fax server products are flexible, easy-to-use and fully integrate with back-office business applications, IP-PBX’s, virtualized cloud topologies and more.