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MANAGEMENT
From pioneering to standard-setting,
FaxBack’s focus on taking fax into the twenty-first century
stems from its management team, all of whom have been deeply
involved in the fax industry with nearly 90 years of combined
expertise.
Art King – Co-Founder and President
Prior to founding FaxBack,
Art spent nearly a decade at Intel, where he managed an Intel Customer
Support Group and developed the first automated fax-on-demand delivery
system. In 1988 Intel FaxBack was launched to help Intel customers answer
their own questions without taking time away from the Customer Support Group.
Within a short span many of Intel’s customers began requesting fax-on-demand
technology for their own applications. In 1990 Art founded FaxBack, Inc.,
an Intel spin-off that has gone forward to develop award-winning automated
document delivery systems. Today, FaxBack’s fax-on-demand customers include
a host of blue chip companies. Art regularly conducts roundtable product
sessions with FaxBack’s customers, as well as bi-monthly webinars. Art
holds a Bachelor of Science in Engineering from Walla Walla College and
an MBA from Duke University.
Mike Oliszewski – Co-Founder and CTO
Mike founded Instant Information, Inc. in 1983, the entity that created
NET SatisFAXtion for Intel. Oliszewski and team built WinFax
PRO for Networks for Delrina, which followed NET SatisFAXtion
as the number one fax product for many years. Oliszewski maintained
one of the longest running telecommunications contracts spanning
15 years with Western Union, ITT World Communications and AT&T
and his team provided one of the first solutions to send email and
fax via a service. The resulting technology was marketed in
140 countries and generated hundreds of millions of dollars.
The company merged with FaxBack in 1997. Oliszewski leads all
product engineering and development activities.
Quentin J. Dible – Vice President of Operations
Joining FaxBack in 1991 as a software engineer, Quentin has held
several management roles during his tenure at FaxBack. Dible has helped
drive development efforts with NET SatisFAXtion as
well as technical specifications for OEM partnerships. Most
recently Dible serves as Vice President of Operations in which
he is responsible for day-to-day business operations. Prior
to joining FaxBack, Quentin worked for Microsoft. He is a graduate
of Walla Walla University where he received a Bachelor of Science
degree in Electrical Engineering.
Greg Vaughn – Technical Services Manager
Greg came on board with FaxBack in 2004 as a Technical Support Specialist and later moved into management. Since his joining
of FaxBack Greg has restructured several Technical Services to strengthen and streamline those offerings for a better overall
customer experience. Before coming to FaxBack Greg held a supervisory role at Bank of America and also worked in technical
support at Captaris.
Brett Williams – Director of Sales
Since joining the FaxBack sales team in 2003, Brett has played a key roll in the company’s continuous revenue growth and excellent
customer service program. As Director of Sales he oversees all sales activity while managing carrier accounts and the reseller channel. Prior
to joining FaxBack, Brett worked in the telecommunications industry with roles in marketing and business to business sales. He received
a Bachelor of Science degree in Business Administration at Oregon State University.
Brian Keep – Director of Marketing
Joining FaxBack in early 2007, Brian brings a well rounded skill set including marketing, organizational structures and technology experience. Prior to FaxBack, Brian spent several years at Analog Devices working with the DSP marketing division, and before that as web team leader. Brian has also worked on the web teams for Harvard Business School, Addison Wesley publishing and numerous startups on the East Coast.
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