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FaxBack Announces FAXability™ Broadcast Application
Eliminates the Complications of Faxing Large Volumes of Personalized Documents

TIGARD, Ore. - January 21, 2002 - FaxBack® Inc., the developer of FaxBack flagship fax-on- demand technology and NET SatisFAXtion fax server software, today announced the availability of FAXability Broadcast, an easy-to-use and cost-effective browser-based solution for distributing high-volume, personalized, business-critical documents. FAXability Broadcast works in conjunction with the company’s widely popular fax server, NET SatisFAXtion, to provide a total corporate solution for network-based faxing.

“FAXability Broadcast gives people a simple tool for delivering highly personalized faxes to many recipients, ” said Art King, president at FaxBack, Inc. “With just a few clicks of a mouse, users can now prepare custom mail-merge fax documents. This software is an order of magnitude faster to use than other solutions.”

Easy-to-Use Interface
FAXability Broadcast features an intuitive, unified interface that allows professionals of all levels of technical expertise to send hundreds – even thousands – of faxes effortlessly. Users can maintain total control of fax broadcast jobs by queuing multiple broadcast jobs and then sending them simultaneously, starting and stopping jobs on-the-fly, scheduling during off-peak hours and resending failed or updated records. Broadcast systems are fully scalable from 2 ports to 96 ports of fax per server.

Personalize Documents with Mail Merge
Research has long shown that customized messages are essential to successful response rates. With FAXability Broadcast users can now set-up fax broadcasts from a Microsoft Word document using Word’s Mail Merge feature to incorporate personal information for each recipient. Custom cover pages and header information can be easily tailored with just a few simple clicks. This approach allows organizations to create and execute highly segmented pieces while combining the distribution power of broadcast fax with 1–on–1 communications. Audiences can be instantly reached via fax by replacing the more time-consuming, costly and labor-intensive methods such as direct mail and manually sending via traditional fax machines.

Detailed Reports to Track Activity
You can choose from several built-in reports or build your own custom report to make analyzing fax data simple. Built-in report templates let you track sent and/or received faxes, sent faxes sorted by billing codes, transmission histories and more. In addition, users can export transmission histories, log details and other useful data information to spreadsheets, databases and other report generators.

“Do Not Fax” Database List Management
FAXability Broadcast offers recipients a hassle-free and easy-to-maintain “opt-out” option so businesses can keep their contact databases up-to-date with current, interested prospects. In addition, the “Do Not Fax” voice server module lets your fax recipients call a phone number, listen to a recorded greeting and using their touch-tone phone keypad, type in the fax number they wish to have removed from your database, 24x7.

Comprehensive Network Fax Capabilities
FAXability Broadcast is tightly integrated with NET SatisFAXtion, the company’s popular network fax server, and enables organizations to share phone lines and fax hardware while providing full fax management across your network.

Other Features

• Simplified installation so set-up is non-complicated, allowing users to broadcast fax in a fraction of the time
• One-click de-duplication to automatically purge duplicate records
• Automatic retry for busy and non-answering numbers
• Print driver to convert documents to high-quality, laser-images
• Local administration allows users to monitor and control broadcast jobs from their desktops
• Mail-merge processing can happen on either the client or the server for maximum flexibility
• Broad fax hardware support including Class 1 and 2 fax modems and Brooktrout, Dialogic GammaLink, Digi and Pearl fax boards
• Provides proof of transmission – assuring users that faxes were successfully delivered

Pricing and Availability
FAXability Broadcast is available now direct from FaxBack and is part of the NET SatisFAXtion Broadcast Edition. Suggested retail price is $1695.00 (USD). Starter broadcast packages include 4 ports for inbound and outbound fax traffic, fax server software, reporting and administration software, and one FAXability Broadcast user license. Additional broadcast licenses are available for $90.00 per client.

About FaxBack, Inc.
FaxBack, Inc., headquartered in Tigard, Oregon, develops and markets industry-leading fax solutions for organizations needing to communicate critical information. Since 1983, FaxBack has firmly established itself as an industry leader. FaxBack provides a comprehensive communications product line, spanning FaxBack® brand fax-on-demand, NET SatisFAXtion™ fax server software, fax broadcasting, web integration and CAS™ fax development technology. For more information, please visit FaxBack’s web site at http://www.faxback.com