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FaxBack Unveils Redesigned Web Site
Company Extends Customer-Centric Focus to the Online Experience

TIGARD, Ore. — August 16, 2004 — FaxBack® Inc., a leading developer of award-winning network fax server software, today unveiled its redesigned web site, http://www.faxback.com, featuring a sophisticated, yet easy-to-navigate layout as well as customer-specific product sections that take visitors to information about relevant NET SatisFAXtion products, solutions and services with fewer clicks.

"With the launch of our new web site, we’re achieving one of our core goals as a company and that is to provide a welcoming experience that supplies relevant content to anyone that visits our web site, whether that customer is a small business or a large corporation," said Art King, CEO of FaxBack, Inc. “Easy access to products and solutions is one of the key elements that we’ve continued to concentrate with this launch. We’re committed to continually modifying the site to address new customer expectations and buying behaviors.”

Major improvements to the FaxBack.com site now include more relevant, meaningful content to different audience segments. Information is grouped by customer orientation and solution set where visitors can get the information they need quickly. The home page also features spotlights on recently released white papers, flash demos, an ROI online calculator as well as a product spotlight section. Every page throughout the site includes a “Fax this Page” (similar to a “Print this Page”) that allows visitors to see FaxBack technology in action. In addition the site features more intuitive navigation for faster access to content.

About FaxBack, Inc.
FaxBack, Inc., headquartered in Tigard, Oregon, develops and markets industry-leading fax solutions for organizations needing to communicate critical information. Since 1983, FaxBack has firmly established itself as an industry leader. FaxBack provides a comprehensive communications product line, spanning NET SatisFAXtion™ fax server software, fax-on-demand, fax broadcasting, web integration and XML web service API’s for fax interface development. For more information, please visit FaxBack’s web site at http://www.faxback.com.