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RxHope Chooses NET SatisFAXtion to Integrate with Online Application Process
Approval period reduced from weeks to one day with implementation of network fax server

TIGARD, Ore. - January 24, 2005 - FaxBack Inc, an award-winning leader in the network fax server industry, today announced that RxHope, Inc. has chosen NET SatisFAXtion Enterprise Server as its automated fax solution. RxHope is the leading Internet-based patient assistance and sampling web portal in the pharmaceutical industry.

NET SatisFAXtion has helped RxHope to quickly process requests by integrating with its automated online application form while also meeting federally mandated HIPAA requirements. Physicians can simply go to RxHope.com and fill out a request to receive free or reduced cost prescription medication for low income, uninsured patients. Once completed, forms are faxed with an identification number to those making the request so that a signature can be added. After these forms are returned, faxes–based on their unique ID numbers–are automatically linked to their account fax database so that tracking and auditing requests are immediately fulfilled.

“Now applications can be quickly and securely processed in less than a day, as opposed to weeks, giving us a great advantage over our competitors,” said Jeff Foster, CTO at RxHope. “But the best thing about this is that we are able to archive all the orders we process through the ID number assigned to the fax. Anytime someone calls in with a question about a specific order, we can find whatever they need to know immediately.”

About RxHope
RxHope, Inc. began as a grassroots effort of the Patient Assistance Managers of the PhRMA-member companies and has grown into the leading Internet-based patient assistance and sampling web portal in the pharmaceutical industry. RxHope, Inc. develops software and services for the pharmaceutical drug industry and has revolutionized the process by which pharmaceutical companies and physicians communicate and transfer data to and from each other. RxHope, Inc. is privately owned and is headquartered in Clinton, NJ. For more information, visit RxHope’s website at http://www.rxhope.com.

About FaxBack, Inc.
FaxBack, Inc., headquartered in Tigard, Oregon, develops and markets industry-leading fax solutions for organizations needing to communicate critical information. Since 1983, FaxBack has firmly established itself as an industry leader. FaxBack provides a comprehensive communications product line, spanning NET SatisFAXtion™ fax server software, fax-on-demand, fax broadcasting, web integration and XML web service API’s for fax interface development. For more information, please visit FaxBack’s website at http://www.faxback.com.