FAX-ON-DEMAND

A Self-Service Document Delivery Solution (How it works demo)
As an industry pioneer, our fax software has been providing callers with instant access to frequently requested documents anytime using a telephone or fax machine since 1989. Users simply dial your fax on demand number from any touch-tone telephone and follow the customized voice prompts to make their selections. When finished, a personalized cover sheet with accompanying documents is delivered to the fax number – or email address – specified.

Key Features & Benefits

Universal Document Distribution (Read about the world’s largest FOD system)
A core goal of our fax on demand system is provide 24-hour unattended access to information while reducing staff time and costs associated with document fulfillment. A FaxBack solution gives access to anyone with a touch-tone phone and fax machine and delivers this information at the peak of their interest. A system can be designed to accommodate the lowest volumes of activity as well as hundreds and even thousands of requests.  Coupled with seamless application integration and Super G3 or high-speed fax capabilities, the system is designed to slash long distance telephone fax costs, making our technology not only extremely easy-to-use but helping you to reduce IT messaging costs.

Time-Critical Access to Data
Fax on Demand eliminates the document drag associated with traditional faxing. This includes interrupting time to manually print a document, walk to a fax machine, enter a fax number, ensure that the document was successfully transmitted and return back to a desk. FaxBack systems automatically deliver requested information without any manual intervention. Customers, vendors, partners and more are getting the information they need, when they need it.

Provides a Redundant Communications System
At one time or another, most companies have experienced communications down-time for a litany of reasons (computer viruses, system failures etc). Having a well-planned strategy for handling down-time events can be critical, especially during down-time or emergency situations when keeping a line of communication is vital. Fax on Demand provides many organizations with a 24 x 7 delivery system that even if your email server is locked down for a period of time because of a virus, your customers can still access and receive information from your organization.

Leverages Your Web Site Investment
Enormous financial and personnel resources are invested to create and maintain corporate web sites. FaxBack increases the return-on-your web site investment by extending the delivery of web pages to anyone with a fax machine. Our fax software allows your organization to manage and update a single document resource for both fax and web delivery, so information can be quickly updated and available to callers without delay.

Wide Range of Applications
For nearly twenty years, our fax on demand solutions have been meeting and exceeding the diverse needs of thousands of technical support, accounting, sales and marketing departments. For the revenue agencies like the IRS it is a tax form and information fulfillment service. For the travel and tourism industries it is a marketing tool. For realtors and mortgage brokers it delivers important data on properties and interest rates.