FAQ - Frequently Asked Questions

Q: What are Where do I download client installs, server add-ons and documentation?

Common Errors

Q: What are "unsustainable connections" and how do I prevent them?

Q: What are "preconversion failures" and how do I prevent them?

Q: What does "A General Failure to establish a connection has occurred" mean?

Server-Side Issues

Q: How do I install and configure my AudioCodes MP114 or MP118 with NET SatisFAXtion?

Q: How do I find my Server ID?

Q: I'm moving my NET SatisFAXtion server to a new machine. How do I move my settings over to the new install?

Q: I see this error message:
Load Error - System.InvalidOperationException: Cannot start service mloader on computer '.'. ---> System.ComponentModel.Win32Exception: The service did not start due to a logon failure