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SUPPORT
> PROFESSIONAL SERVICES
 Maximize the
value of your FaxBack applications with expertise from the people
who know it best – our seasoned Professional Service Engineers.
FaxBack’s wide range of Consulting Services helps you quickly reach
your messaging goals.
Standard Professional Services
Whether we’re onsite or connecting to your fax server via remote
connection, have a highly-skilled FaxBack service engineer provide
installation and configuration assistance, ensuring your server(s)
are up and faxing. During this 2-3 hour session we will provide
you with a product walkthrough – demonstrating basic management
and administration features.
Advanced Professional Services
Receive everything in the Professional Services as well as installation,
set-up and configuration of email gateway software and any additional
modules.
Installation and Configuration Services
Get off to
a great start! Our installation and configuration services include
new software installations, transfer of old software to a new platform,
transfer of documents to new platform and customization work.
System Integration Services
We’ll help certify and install fax hardware and software on your
supplied system.
T1 Installation and Configuration Support
Take advantage of our T1 expertise. We’ll help you get your NET
SatisFAXtion fax server communicating and working with your PBX
system. We partner with you to resolve any issues you may
encounter to ensure your success.
FaxBack Custom Professional Services
Our custom services are designed for organizations that require
technical and functional knowledge to build a messaging system to
perform company-specific processes with maximum efficiency. Let
us help you customize fax features and functionality to give you
the competitive edge you need to be successful. Requires scope call
and custom quote by a Professional Services Engineer.
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