SUPPORT > TECHNICAL TRAINING

With most business software, employees initially use only a fraction of the functionality built into their systems. Capabilities and/or functionality you do not know exists could make a big difference in the level of ROI you receive as well as value to your own customers, suppliers and employees. Maximize the value of your FaxBack applications with expertise from the people who know it best – our technical training engineers.

Contact us for available dates, course agendas and quotes. We can design a training course specifically for your organization’s needs.

NET SatisFAXtion Technical Training Topics

• Installation and set-up
• Configuring general information & default settings
• Configuring users, groups, auto-print
• Configuring routing and notification
• Gateway configuration
• Creating Cover Sheets
• Importing and modifying existing users
• System management tools
• Creating and running reports
• End-user application training
• Troubleshooting

FaxBack Fax-on-Demand Training

• Program flow and system demonstration
• Functions and concepts – architecture overview
• SQL integration
• Voice prompts – recording, testing, managing scripts and prompts
• Uploading documents
• System management
• Importing and modifying existing users
• System management tools
• System security features
• Creating and running reports
• End-user management training
• Troubleshooting

Custom Training Designed Specifically for You
We’ll work with you to create an agenda that reflects the training your company wishes to receive.